Privacy Policy

At SML Surgical Care, your privacy is a top priority. We are committed to protecting and respecting your personal information in compliance with UK GDPR and relevant healthcare regulations.

1. Information We Collect

• Personal details such as name, date of birth, contact information
• Medical information provided by you or generated during consultations
• Website usage data (e.g., IP address, browser type)

2. How We Use Your Information

• To provide medical care and services
• To schedule and manage appointments
• For clinical record-keeping and regulatory compliance
• To improve our website and services
• For billing and administrative purposes

3. Sharing Your Data

We only share your data with:

• Medical professionals involved in your care
• Regulatory bodies (as legally required)
• Service providers (e.g., payment processors) under strict confidentiality agreements

We never sell your data.

4. Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion (where appropriate)
• Restrict or object to processing
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at: info@sml.surgery

5. Data Security

We implement strong technical and organizational measures to protect your data.

6. Retention

We retain medical records as required by law and only as long as necessary for other personal data.